Adult Social Care Services Quality Feedback (SQF).

Adult Social Care Services Quality Feedback

Progress:

Introduction

This form is for you to feedback about care, support or equipment services for adults, for example care and support at home, residential or nursing care, day care and sitting services. 

We expect quality issues to be resolved as part of the care management process at a local level. It is our expectation that concerns are raised with the Manager of the provider service in the first instance. There will be occasions where you are not satisfied with the provider response and further investigation is required by the Quality Assurance Service.

You can also tell us about gaps in our services. Information is very important as it tells us how useful the service is, how good the care is and where there may be problems or things that could be improved.

Please complete the form in full. We will share what you tell us with the provider/s as part of this process. 

Thank you for your time.

1 (a)

It is expected that quality issues are resolved locally.  Please confirm that you have contacted the Manager of the provider service about this?